Tradesly

For trades contractors running lean — HVAC, plumbing, electrical, and more — the phone is the pipeline. A missed call isn't a minor inconvenience. It's a lost job, a wasted ad dollar, and for businesses running Google Local Services Ads, a potential 90-day ranking penalty that compounds the damage for months.
Small operations feel this harder than anyone. When you're the owner, the estimator, and the dispatcher, there's no backup when the phone rings during a job. Even when you have CSRs, they fumble under pressure — panic-quoting prices, skipping qualification steps, struggling to stay consistent from one call to the next.
Tradesly is built for this problem. It's a hybrid AI customer service platform that helps small trades businesses operate with the call-handling capacity of a much larger shop — without adding headcount.
AI Whisper Coaching listens to live calls and pushes real-time guidance and customer history to your CSR's screen at the exact moment they need it. Every rep performs like your best closer, even on their worst day.
AI Voice Agent answers routine, overflow, and after-hours calls 24/7 with a natural voice. It books appointments, qualifies service requests, and filters spam — capturing revenue that would otherwise hit voicemail and walk to a competitor. When a caller needs a human, it performs a warm transfer with full context in hand.
Smart call routing ties both together: low-value calls go to AI, high-value calls go to AI-coached humans. No call hits voicemail. No revenue call gets lost to a bot.